Help
Answers to common questions. In the app, open your trip or order for help with it.
- How do I pay?
- Pay the driver in cash or use your VAMOS Wallet. The fare is shown before you book.
- Can I book without the app?
- Yes. Book a ride in your browser with the same account, wallet and trip history as the app.
- Why do I confirm my phone number?
- Every account confirms its phone number once with a WhatsApp code. It keeps rides safe for riders and drivers.
- How do I cancel a ride?
- Open the trip and tap Cancel before the trip starts. Scheduled rides show any cancellation fee before you confirm.
- I left something in the car
- Open the trip in Activity and message your driver. Chat stays open for a while after the trip ends.
- How do I delete my account?
- In the app, go to Account and tap Delete account, or use the delete account page on this site.
Contact
Agard Enterprise (VAMOS)
McDonald Street, Ottos Newtown, St. John's, Antigua & Barbuda